Customer Testimonials

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DealerRater Dec 12, 2024

Tim was awesome and I was there for 4 hours but he made it happen and got me home in a ford sport bronco for my girlfriend and she was so happy she cried so it means a lot and Johnathan went to bat for me to get the car only in my name and staying in my price range!! Great people to work with ask for Tim if you go!!

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Google Dec 11, 2024

Called for an oil change they got me in with in 2 days. I was treated with great respect and kindness! The dealership even offered a hand wash job for my Explorer. I had enough points built up I had to to pay for nothing! Great place!!!

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DealerRater Dec 10, 2024

This was the best dealership experience I have had. Was in and out in a reasonable amount of time and all of the staff was friendly. Will definitely return for future needs.

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Google Dec 10, 2024

We love Auto Park Ford! The service department is so kind and knowledgeable.

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DealerRater Dec 7, 2024

Everyone at Auto Park Ford was courteous and informative throughout the purchase of my new Bronco.

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Google Dec 7, 2024

I have had Auto Park Ford taking care of all aspects of keeping my 2016 Ford Focus in great shape! I am especially grateful for the very reasonable costs for maintenance & service. I appreciate their courtesy on all levels especially their auto pick up and delivery!

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Google Dec 6, 2024

The associates at Auto Park always treat me and my vehicles with great care and respect.

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Google Dec 5, 2024

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DealerRater Dec 4, 2024

Great service and kept me informed with the progress. I love the pick up service.

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DealerRater Dec 4, 2024

Thank y'all so much ! Jason you were wonderful ! We had the best experience ! Again thank you so much for everything! Happiest of holidays to y’all!

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Google Dec 4, 2024

I am totally impressed with this dealership. From the moment I walked in, everybody was so professional and courteous. Everything is so clean. The service advisor Emily was outstanding. She is so kind and accommodating . I was most impressed with the fact that when I went into their website to schedule oil change and tire rotation (the Works) I was pleasantly surprised to find several time slots available same day. After a change in my schedule, I called and asked if they could get me in any earlier and they said they would do their best. I arrived an hour ...

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Google Dec 3, 2024

Everyone at Auto Park Ford of La Porte from the process of finding the right vehicle, financing, and servicing was incredibly knowledgeable and helpful. I don’t think that my time here could have gone any smoother, and Tim made sure I was aware that the outstanding service would continue after the purchase and I could reach out with any questions or concerns. I would certainly recommend Auto Park For if La Porte to anyone who values a great price and product and outstanding service.

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Google Dec 3, 2024

Very knowledgeable, very nice!

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Google Dec 2, 2024

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Google Dec 2, 2024

Purchased my car from Tim, had a great experience. Would not hesitate to purchase from Auto Park Ford. Everyone was friendly, informative, fun and professional. Thank you!

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Google Nov 30, 2024

Excellent Ford Dealership. Service department is very efficient, knowledgeable, and courteous. This was our first service with them after purchasing our Expedition from them this past summer. We are very happy with the results. They treat their customers with respect.

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DealerRater Nov 27, 2024

No paper work was available when we got there. Had to wait for him to print it out. Also told him I was not interested in any additions. He still had us sit through the presentations.

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Google Nov 26, 2024

I needed an oil change and had a little misunderstanding with my vehicle lights. The service department solved the problem immediately. Of course it was a simple problem, but still, it was great of them to not charge me for my ignorance.

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DealerRater Nov 26, 2024

On time for picking up my vehicle and dropping it off. Staying in contact with me while they worked on my car.

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DealerRater Nov 26, 2024

They have always done a great job at a great price.Friendly and courtesies and promt

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Google Nov 25, 2024

Great place to buy a vehicle. Very friendly, professional. Great experience!

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Google Nov 25, 2024

Tim M. and Johnathon are great to deal with. They will bend over backwards to help you out. Service dept is the best I have ever delt with they will NEVER lye to you

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Google Nov 21, 2024

We spent about 3 months looking for the right vehicle and it was such a relief when we found Auto Park Ford. Everyone we worked with was great- I never felt pressured into making a decision and we got a fair price for a great car. The purchase was smooth and they answered every question, even when the process went past closing time. I never thought I’d be leaving a positive review for a car dealership but they really knocked it out of the park.

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DealerRater Nov 21, 2024

Very helpful and friendly. Made it easy and quick to buy a vehicle. Definitely would buy again. Be sure to ask for Ken

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DealerRater Nov 20, 2024

Exactly what you want, no hidden agenda or fees. Straight forward. Go see Tim!! Tim and his team are the best at what they do...Putting people in cars. Super friendly too. I was in and out in under 40 minutes with exactly what I asked for. Than you!! You know we'll be back.

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DealerRater Nov 19, 2024

Very happy with my visit and the process to get me into a vehicle I would like thank you Jason

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Google Nov 18, 2024

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DealerRater Nov 18, 2024

Ken was so good in helping me pick out the car I wanted! He was VERY GOOD!!!

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DealerRater Nov 18, 2024

I think they want to give you a better deal but are salesmen and don't totally get there but I'm satisfied with my buy

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DealerRater Nov 17, 2024

Working with the Auto Park Ford LaPorte Team and Tim Mishler was a stress free process in our journey to purchase a new vehicle for our family. Thank you!

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DealerRater Nov 17, 2024

The salesman was very knowledgeable and friendly. Had a very good experience buying a truck from Jason.

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Google Nov 15, 2024

It was easy to buy a car from Auto Park Ford. The people are friendly and helpful. The salesman answered all my questions.

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DealerRater Nov 15, 2024

I’ve purchased three trucks from APFL. I will continue to come back because of the great service and easy purchasing process. The removal of stress with financing is always top priority for the staff and they make you feel valued as a customer. Ken was terrific and Johnathan as always made me feel like a family member.

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DealerRater Nov 14, 2024

They are very professional and courteous. I appreciate their keeping me informed throughout the time, servicing my vehicle.

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DealerRater Nov 13, 2024

The process went smoothly and efficiently. No hassle whatsoever in our encounter. The staff were very professional, as well as straightforward. They were very helpful, and I would recommended this dealer.

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DealerRater Nov 12, 2024

Great buying experience and easy. Staff were very helpful and polite and answered any questions I had or concerns. Will definitely tell family& friends to go to auto park in Laporte! The cookies were delicious too!

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DealerRater Nov 12, 2024

It's a great dealership with great people everybody there is friendly and they do the best they can to get you in a very good vehicle

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Google Nov 9, 2024

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DealerRater Nov 8, 2024

Tim made the buying experience very easy and stress free. Tim was very helpful and happy to answer any questions and pleasant to work with. I like the laidback approach at Auto Park Ford.

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DealerRater Nov 8, 2024

Great service, welcoming atmosphere, very respectful staff. My grandparents have been going here for YEARS. And they have never had an issue. Definitely talk to Tim.

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DealerRater Nov 8, 2024

Quick, easy, painless. Everything that I wanted in a vehicle and in the experience of buying one.

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Google Nov 7, 2024

Great job, got me in at scheduled appointment and completed the work in a timely manner. Cleaned my vehicle and got me on my way. Very professional all around.

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Google Nov 6, 2024

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Google Nov 6, 2024

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Google Nov 5, 2024

Excellent fast and friendly service center.

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DealerRater Nov 5, 2024

Ken made it easy to get the car we needed! Will definitely tell people to shop Auto Park Ford Laporte!

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DealerRater Nov 5, 2024

Great experience purchasing a new truck. And the best part was that I was able to shop local and support our home town. Great job guys!

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Google Nov 5, 2024

I had a young man that (in my opinion ) went above and beyond to help me. He was very pleasant and respectful.

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DealerRater Nov 2, 2024

Purchased a used 2018 F150 for28795.00 after having it for 3 days the transmission had issues called service dept on Wednesday and was told they couldn't look at it till the following wensday. Took it to them on Thursday that same week.after calling a week later was told they had two transmission jobs ahead of me.was called today it was done.November almost 3 weeks

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DealerRater Nov 2, 2024

Great experience at Ford Auto Park. Friendly people and fair prices. Makes everything fast and easy.

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Google Nov 2, 2024

One of the best car buying experiences! Everyone was very nice and made the process so easy.

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Google Nov 1, 2024

I’ve never purchased a vehicle from here but they always do a great job on my service work.

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Google Nov 1, 2024

I have recently bought two vehicles from this dealership. Both times my sales person was Jason Ellis. Jason was extremely helpful and not pushy. The dealership was very accommodating. I will continue to go here and purchase future vehicles. So if you are in the market for a vehicle head to here and ask for Jason. I'm sure you won't be disappointed in your experience.

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Google Oct 31, 2024

Greetings Tim and Brent, I am writing to express my sincere gratitude for the exceptional customer service I recently experienced at your dealership. After encountering less-than-satisfactory service with other competitors, working with your team was a refreshing and truly outstanding experience. From the moment I walked in, I was impressed by the courtesy, professionalism, and attention to detail that every member of your team displayed. Your dedication to ensuring a smooth and positive experience did not go unnoticed, and it made a lasting impression. It is clear that customer satisfaction is a priority for your team, and I greatly appreciate ...

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Google Oct 31, 2024

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DealerRater Oct 27, 2024

I would definitely buy there again. Everything went very well and had no issues, all was a great experience

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DealerRater Oct 27, 2024

Tim and Johnathon were professional and provided great customer service. The overall experience was amazing!

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Google Oct 26, 2024

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DealerRater Oct 26, 2024

Great service!! Friendly and helpful staff at this location! Highly recommend for any service needs!

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Google Oct 25, 2024

The dealership was very welcoming and made you feel at home. Tim our salesman was knowledgeable and easy to work with.

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DealerRater Oct 25, 2024

I found this dealership to be welcoming and comfortable. You are treated like family once you walk in the door. Working with Tim was simple. He was knowledgeable and explained all we needed to know about our purchase. I would highly recommend this dealership.

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DealerRater Oct 24, 2024

Great customer service. Kept in contact with me the entire time my vehicle was being worked on and gave me updates. Done when promised.

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DealerRater Oct 24, 2024

Great staff, knowledgeable, helpful and professional. They always take great care with my vehicle. It’s always a great experience.

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Google Oct 23, 2024

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DealerRater Oct 22, 2024

Norman was very helpful and worked to find us the perfect car. Thank you, Norman!

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Google Oct 22, 2024

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DealerRater Oct 22, 2024

Went above and beyond to get us this brand new F150 at the payment we wanted. Won't be going anywhere else when we want to purchase another vehicle.

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Google Oct 20, 2024

Everyone I dealt with there was very friendly and courteous. Jonathon the salesman was very knowledgeable and made it a pressure free experience throughout the entire process .

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DealerRater Oct 20, 2024

Great experience working with Jason at Auto Park Ford La Porte. Jason is very knowledgeable about the car buying process and he gave me the time I needed to make an informed decision. Thanks again!

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DealerRater Oct 19, 2024

Jason was very professional, my wife and I are extremely happy with our new truck. I still cannot believe he made this happen, thank you Jason!

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DealerRater Oct 19, 2024

Ken and sales team worked to get me the truck I needed. Thanks for everything!

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Google Oct 17, 2024

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DealerRater Oct 15, 2024

Excellent experience at Auto Park Ford of La Porte. Staff was very knowledgeable, pleasant, and attentive to my personal needs for a vehicle.

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Google Oct 13, 2024

Craftsmanship was well exceeded. Service was awesome.

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DealerRater Oct 12, 2024

Very helpful to first time car buyers, answered all our questions and were not pushy

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DealerRater Oct 12, 2024

Tim did everything he could to get my a truck and he helped so much was really kind and helpful

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Google Oct 12, 2024

Emily and the team at Auto Park Ford have treated me and my truck great. I was kept in contact during the work. I was told.every step of the pick-up and delivery. Repairs went well. They were described. Expectations were defined on both sides. This was warranty work, which went better than I expected. Truck.was washed for its return. I will definitely come, again, for my repair needs. Great team.

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Google Oct 12, 2024

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Google Oct 12, 2024

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Google Oct 11, 2024

Just excellent!

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DealerRater Oct 11, 2024

Everyone was so helpful and welcoming. The salesman showed a couple of cars and kept everything in my budget! Jason was professional and knowledgeable about the vehicle I got, I am glad I went here, I had a great experience!

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DealerRater Oct 10, 2024

Was nice and easy to purchase a vehicle from and everyone was very friendly and nice.

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Google Oct 9, 2024

Awesome service department.

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Google Oct 9, 2024

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Google Oct 8, 2024

I took our family vehicle a 2011 Lincoln MKX for oil change, inspection, tire rotation. They began promptly at the time of the appointment and I was quite satisfied with the amount of time that did it took. We will continue to take that vehicle in another Ford that we own for whatever services required.

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Google Oct 8, 2024

The gentleman who serviced my Ford Fusion was professional and kind. He explained what was taking place as the service was being performed. I will return for future servicing needs.

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DealerRater Oct 7, 2024

It’s a nice place and the people were quite professional and friendly. We enjoyed working with Jason and Tom.

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Google Oct 6, 2024

The dealership was awesome when we had to do a substitution of equity

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DealerRater Oct 5, 2024

Absolutely amazing, Tim and Jonathan made everything so easy for me..I would recommend Auto Park Ford to everyone.

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Google Oct 5, 2024

Love getting my car serviced here! I especially like the fact that they don’t try to scare me into buying something that’s not needed. The previous dealership I dealt with tried to tell me my tires were bad until they realized they were still under warranty and I had purchased them there. Then amazingly they were fine. I love the fact that Park Auto in Laporte is very honest!

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Google Oct 5, 2024

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DealerRater Oct 5, 2024

The salesman and the manager were both very knowledgeable and efficient. Buying the Bronco was a very relaxed and pleasant experience.

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Google Oct 4, 2024

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Google Oct 4, 2024

Great fast service. Checked for any recalls when i checked in. Got the oil change and the works taken care of and i was on my way.

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Google Oct 2, 2024

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Google Oct 2, 2024

I just have to say I've never trusted a dealer until I went here! Above and beyond these people at Auto Park Ford are! Good work good craftsmanship good communication good prices. Thank you! Will be back again!

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Google Sep 29, 2024

Jason was fantastic no pressure to buy did everything to ensure my vehicle qas ready to 5 stars

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DealerRater Sep 29, 2024

The service was great salesman Ken was very helpful and not pushing us to sale. I enjoyed the experience I took my son to him and my son also bought a car through him

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DealerRater Sep 28, 2024

They worked with a young guy like my self with true kindness and did a great job making sure I understood everything they were talking about

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DealerRater Sep 27, 2024

Excellence from the management to the salesman! We will be back! And recommend to others!

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